Jewelry Wholesale Platform
Loop — The Retail
Experience System
for Brands
Manage your entire jewelry brand's retail network from one connected system — products, diamonds, retailers, stores, and orders in a single place.
Platform Modules
One system for your
whole wholesale operation
Loop — The Retail Experience System centralizes your product catalog, inventory, loose diamonds, custom jobs, and retailer accounts — so every store you work with sees exactly what you want them to see, at the prices and availability you set.
User & Access
Multi-user administration with role-based permissions, 2FA, and full audit logging
across your organization.
Retailer Management
Create and manage retailer accounts, groups, and settings with import/export tools
and activity tracking.
Store Management
Manage multiple store locations per retailer with approval workflows, wishlists, and
shopping cart monitoring.
Product Catalog
Full SKU management with parent SKUs, categories, attributes, bulk imports, and
retailer-specific visibility controls.
Inventory Management
Real-time stock tracking across all products, ring size management, out-of-stock
controls, and inventory reporting.
Diamond Management
Complete loose diamond inventory with shape, weight, and characteristic tracking
across 7 cuts including Round, Cushion, and Emerald.
Custom Jewelry
End-to-end custom order workflows with designer collaboration, customer image
references, and real-time job status tracking.
See how a custom order flows end-to-end →
Orders & Analytics
Full order lifecycle management with status tracking, retailer-level views, and
reporting on activity, inventory, and users.
Simple, Clear Pricing
Choose your plan
Wholesaler (brand) plans start at $49/mo. Tiers scale with your business and the number of retailers you manage.
Monthly
Yearly Save 20%
Lite
For solo brands and small operations getting started with core retailer workflows.
$
4939
/ mo
Billed monthlyBilled $468/year
- User & access management
- Retailer & store management
- Custom jewelry workflows
- Order management
- Reporting & analytics
- Email support
Starter
Full platform access for growing brands with a focused product catalog.
$
9979
/ mo
Billed monthlyBilled $948/year
- Up to 5,000 products
- User & access management
- Retailer & store management
- Custom jewelry workflows
- Order management
- Reporting & analytics
- Email support
- Product catalog management
- Inventory management
- Diamond management
Most Popular
Professional
Everything in Starter, with a vastly expanded catalog for high-volume brands.
$
249199
/ mo
Billed monthlyBilled $2,388/year
- Up to 50,000 products
- User & access management
- Retailer & store management
- Custom jewelry workflows
- Order management
- Reporting & analytics
- Email support
- Product catalog management
- Inventory management
- Diamond management
Enterprise
Engineered exclusively for major jewelry manufacturers managing private, multi-location retail networks.
Custom
Pricing
Custom Contracts — Billed Annually
We'll get back to you within 1 business day
Tailored to your scale & requirements
Every feature, every limit, every integration — built around how your business operates. Our team works with you to design a plan that fits.
- Unlimited Activated Retail Doors: Centrally provision and deploy white-label storefront nodes across your entire distribution network with zero per-store seat limits.
- Institutional Data Security: 100% single-tenant dedicated infrastructure isolation, SAML/SSO authentication, and role-based access logging.
- Bi-Directional ERP Sync: Live, automated data synchronization with institutional backend infrastructure (SAP, NetSuite, Microsoft Dynamics).
- Dedicated Support: 99.99% operational uptime SLA guarantees, a dedicated Technical Account Manager, and custom white-glove retailer data onboarding.
Good to Know
Additional Fees
One-Time Setup Fee
A small one-time setup fee applies for onboarding and storefront configuration. The amount depends on your current setup.
Optional ERP Integration
ERP integration is optional and billed separately. Pricing depends on your ERP system and the level of data synchronization required.
For Your Retailers
Your Retailers, Same Tier
Your plan sets the tier your retailers need. If you're on Lite, your retailers sign up for the Lite retailer plan — Starter and Professional work the same way.
Retailers can purchase their own plan directly on the Retailer Plans page, or you can purchase it on their behalf.
View Retailer PlansFull Feature Breakdown
Compare every detail
Feature
Lite
Starter
Professional
Enterprise
User & Access Management
Multi-user administration
Role-based access control
Two-factor authentication
Audit logging
User activity tracking
Retailer & Store Management
Retailer creation & management
Retailer grouping
Store approval workflows
Wishlist & cart monitoring
Import / export
Store activity logs
Product Catalog
ProductsSKU limit per plan
5,000
50,000
Custom High-Volume Limit
Parent SKU support
Retailer-specific visibility
Bulk CSV imports
Product attributes & filtering
Category management
Order Management
Order placement & tracking
Order status updates
Retailer-specific orders
Order export
Diamond & Custom Orders
Loose diamond inventory
Custom jewelry requests
Reporting & Analytics
Inventory reports
Missing image reports
User activity reports
Support
Customer supportResponse channels included
Email
Email
Email
Email, Phone & Dedicated Technical Account Manager (24/7 Priority Support)
How It Works
From setup to full network
1
Set Up Your Catalog
Import products, inventory, and loose diamonds. Configure categories, pricing, and
retailer-specific visibility.
2
Invite Your Retailers
Create retailer accounts and assign each one to your platform. They receive an
invitation to set up their storefront.
3
Manage Orders & Requests
Track incoming orders, custom jewelry requests, and diamond inquiries from your full
retailer network in one place.
4
Monitor & Report
Use activity logs and reporting tools to track inventory, order volume, and retailer
engagement across your business.
Common Questions
Everything you need
to know
What is Loop?
Loop is the Retail Experience System that connects brands and retailers in one place — giving you a single console to manage products, inventory, diamonds, stores, and orders.
Who is Loop designed for?
The platform is built for jewelry brands, manufacturers, retailers, and custom
jewelry businesses who need to manage complex multi-retailer operations.
Can retailers manage multiple stores?
Yes. Each retailer account can have multiple store locations, each with its own users,
wishlists, shopping carts, and activity logs.
Does Loop support loose diamonds?
Yes. The platform includes complete loose diamond inventory management across 7 shapes —
Round, Cushion, Emerald, Heart, Asscher, Oval, and Princess — with full characteristic and availability
tracking.
How does the free trial work?
Every plan includes a 15-day free trial with full feature access. No credit card is
required to start. You can upgrade, downgrade, or cancel at any time.
Can I import products in bulk?
Yes. CSV import tools support bulk product creation and updates across all plans,
including SKU management and inventory stock levels.
Can products be restricted to specific retailers?
Yes. Product visibility is controlled through retailer groups and individual permissions,
letting you manage exclusive collections, market segmentation, and controlled product launches.
What support is available?
All plans — Lite, Starter, and Professional — include email support. Enterprise includes
both email and phone support, plus a dedicated account manager and priority response times.
Want to see Loop — The Retail Experience System in action?
Request a demo and we'll walk you through how it fits your brand's wholesale and retail network.