Retailer Plans

Your brand's catalog, beautifully connected to your store

Browse products, submit custom jobs, and manage orders in one place — powered by Loop, the Retail Experience System.

View Retailer Plans See What's Included

Store Manager

Manage locations & staff

Browse Catalog

Products exclusive to you

Place Orders

Cart, checkout, tracking

Custom Requests

Bespoke jewelry workflows

Your Retailer Portal

Your portal into your
brand's inventory

Your retailer account is provisioned by the brand you work with. Products, pricing, and availability are curated specifically for your business, so you see exactly what's relevant to your store.

Brand-Curated Catalog

You only see the products your brand has made available to you. Exclusive collections, retailer-group pricing, and managed availability — all controlled by your partner brand.

Multi-Store Management

Manage all your store locations from one retailer account. Each store has its own users, wishlists, and shopping carts — giving your teams independence within your operation.

Direct Order Pipeline

Place orders, track shipments, and view your complete order history directly through the platform. No emails, no spreadsheets — a live connection to your brand's fulfillment workflow.

Everything Included

Built for how
retailers actually work

Every retailer plan gives you full access to the tools below. Your plan tier determines the number of stores and users you can manage.

Product Catalog Browsing

Browse brand-assigned product catalog
Filter by metal type, color, stone, style & shape
View full product details — SKU, description, pricing
Access stone & gemstone specifications
Browse by category: Rings, Earrings, Necklaces, Bracelets & more
Search across the full catalog
View parent SKU variants in one place

Store & User Management

Create and manage multiple store locations
Invite & manage store-level users
Assign roles: Store Manager, Sales Representative
Each store has its own independent wishlist & cart
Activate or deactivate store locations
View store approval status from brand

Wishlist & Shopping Cart

Save products to per-store wishlists
Add items to cart across multiple sessions
Select ring sizes and product variants
Review cart totals before submitting orders
Share wishlists within store team
Move items seamlessly from wishlist to cart

Order Management

Place orders directly through the platform
Track order status: Pending, On Hold, Shipped, Completed
View full order history by store
Access detailed product order breakdowns
Export order records
Manage customer delivery information

Loose Diamond Inquiries

Browse the brand's loose diamond inventory
Filter by shape: Round, Cushion, Emerald, Heart, Asscher, Oval, Princess
View carat weight & characteristic details
Check real-time availability
Submit diamond inquiry requests
Receive availability confirmation from brand

Custom Jewelry Requests

Submit custom jewelry orders on behalf of customers
Upload customer reference images
View designer-shared images & videos
Track job status through every design stage
Communicate directly with the brand's designer
Review and approve design before production

See how a custom order flows end-to-end →

Account & Access Control

Retailer owner account with full admin rights
Invite store-level users with role restrictions
Two-factor authentication (2FA)
Username & password management
Activate or deactivate team members
View user activity within your organization

Policies & Shipping Info

View brand's Terms & Conditions
Access shipping & return policies
Read Privacy Policy & informational pages
Always up-to-date — managed by brand's CMS

Retailer Plans

Choose your retailer plan

The Lite plan covers custom jewelry and diamond requests only. Starter, Professional, and Enterprises include every platform feature — the difference is how many stores and users you can manage.

Monthly

Yearly Save 20%

Lite

For retailers who only need to submit custom jewelry and diamond requests to their brand.

$ 97 / mo

Billed monthlyBilled $84/year

1 store location
3 users account
Custom jewelry requests
Customer image uploads
Job status tracking
Full catalog browsing
Wishlist & shopping cart

Starter

For single-location retailers who want a clean, direct connection to their brand.

$ 2923 / mo

Billed monthlyBilled $276/year

1 store location
Up to 3 users per store
Custom jewelry requests
Full catalog browsing
Wishlist & shopping cart
Order placement & tracking
Loose diamond inquiries
2FA & user management

Match Your Brand's Plan

Your plan should match your brand's plan tier. If your brand is on Lite, choose Lite here too.

Not sure which tier applies to you? Check with your brand — they may also purchase your plan on your behalf.

View Brand Plans

Plan Comparison

Every detail, side by side

Feature

Lite

Starter

Professional

Enterprises

Account & Store Limits

Store locations

Up to 5

Unlimited Activated Nodes

Users per store

Unlimited

Retailer owner account

✦

Role-based user access

✦

Two-factor authentication

✦

Catalog & Products

Browse assigned product catalog

—

✦

Advanced search & filtering

—

✦

View product details & pricing

—

✦

Browse by category

—

✦

View stone & gemstone specs

—

✦

Wishlist, Cart & Orders

Per-store wishlist

—

✦

Shopping cart & checkout

—

✦

Ring size & variant selection

—

✦

Order history & tracking

—

✦

Order export

—

✦

Diamonds & Custom Orders

Loose diamond browsing

—

✦

Diamond inquiry submission

—

✦

Custom jewelry request submission

✦

Customer image uploads

✦

View design images & video from designer

✦

Job status tracking

✦

Support & Account Services

Email support

✦

Priority support

—

✦

Dedicated account manager

—

✦

Custom onboarding session

—

✦

How It Works

From onboarding to
your first order

Get Invited

Your brand creates your retailer account and assigns you to their platform. You receive an invitation to set up your login.

Set Up Your Stores

Add your store locations and invite your team. Each store gets its own workspace — users, wishlists, and cart are fully independent.

Browse Your Catalog

Your brand's catalog is ready — filtered and curated specifically for your retailer account. Search, filter, and explore.

Build Your Cart

Save favorites to wishlists, add items to cart, select sizes and variants, then review totals before placing your order.

Track & Manage

Your order is live in the system. Track status from Pending through Shipped to Completed, with a full history always available.

Common Questions

Retailer FAQs

Do I need my brand to sign up first?

Yes. QualSumer Loop is a brand-managed platform. Your retailer account is created and invited by your brand. Your plan tier should match theirs — check with your brand if you're unsure which tier applies to you. If your brand isn't on the platform yet, you can refer them to our brand plans.

Can I manage multiple store locations?

Yes. The Professional and Enterprises plans let you manage multiple store locations under a single retailer account. Each store has its own team, wishlist, and shopping cart.

Can I see products from multiple brands?

Each retailer account is connected to one brand. If you work with multiple brands, you would have a separate retailer account for each one.

How do custom jewelry requests work?

You submit a custom request through the platform — including customer reference images and specifications. The brand's designer collaborates with you directly, sharing 3D models and tracking job status at every stage.

What products will I see in my catalog?

Only the products your brand has assigned to your retailer account or retailer group. Some collections may be exclusive to you; others may be shared across the brand's retailer network.

Can I add multiple users to my stores?

Yes. You can invite team members as Store Managers or Sales Representatives. User limits depend on your plan tier: 3 per store on Lite and Starter, 10 per store on Professional, unlimited on Enterprises.

Is there a free trial?

Yes — all retailer plans include a 15-day free trial with full access to every feature. No credit card required to start.

Can I upgrade my plan later?

Yes. You can upgrade from Lite to Starter to Professional, or contact us to move to an Enterprises plan, at any time. Your data, stores, and order history are always preserved.

Want to see your
retailer portal in action?

Request a demo and we'll show you how Loop — The Retail Experience System fits into your store's day-to-day operations.